Esher £45K - £50K / Year

Apply

On behalf of an independent agency based in North Surrey, Hawk Personnel are actively looking for an expreienced Property Manager to be based in the Elmbridge area.

Tenancy & Property Management
 
Core Responsibilities:
Tenancy Management

- Introducing new tenants and landlords, ensuring smooth onboarding.
- Overseeing Fixflo for maintenance requests and repairs.
- Managing compliance renewals (EICRs, Gas Safety, EPCs).
- Conducting tenancy inspections and reporting back to landlords.
- Handling tenancy renewals and serving Section 13 rent increase notices.
- Overseeing between-let refurbishments and ensuring properties are move-in ready.
- Managing project-based refurbishments (liaising with tradespeople and contractors).
- Chasing rent arrears for managed properties only.
- Reporting to MD on all tenancy management KPIs.

 Rent and Accounts

- Processing rent payments and managing landlord/tenant transactions.
- Inputting fees, contractor charges, and commissions accurately.
- Monitoring income sources and reporting on financial performance.
- Chasing rent arrears (rent collection only).
- Managing NRL returns and annual ARLA/HMRC financial submissions.
- Overseeing block management accounts and ensuring financial compliance.
- Reporting to MD on KPI performance related to lettings income.

 Office & Facilities

- Keeping the office tidy and presentable (shared with whole team)
- Managing office maintenance, appliance repairs, and general upkeep.
- Handling bin collections and waste disposal.

 General Department Responsibilities

- Working with team to improve department profitability.
- Ensuring all services meet high quality control standards.
- Contributing to customer satisfaction by maintaining excellent service levels.
- Reporting on KPIs alongside team members.

Apply

---

Similar Jobs