On behalf of a large independent estate agents based in Surrey, Hawk Personnel are actively looking for an Area Mortgage Manager.
Hours: 5 days per week (Monday to Friday)
Benefits: 33 Days Holiday (plus a day off for your birthday!), Pension, Life Insurance, Private Health Care, Company Car or Generous Car Allowance Company Rewards and Incentives
This is a fabulous position where you will be running, coaching and managing your team of Mortgage Advisors to achieve our desired business levels and beyond. You will work alongside some of our top performers who are passionate about our business and work tirelessly to ensure our customers receive the best possible service at all times.
Duties will include:
- Attendance at morning meetings so as to reinforce FS profile
- Regular visits to and 1:1 meetings with Advisors to monitor performance and business quality
- Liaising with Financial Services Director and Residential Sales Operations Directors to ensure maximisation of opportunities
- Dealing with initial resolution of complaints
- Ensuring new Advisors are set up and integrated into their office environment
- Working alongside new Advisors and by means of discussion, role play and demonstration, ensure they become fully operational in a timely manner
- Perform 1st line compliance functions
- Demonstrate the sales process
- Be responsible for own business productivity
We need you to have:
- Previous managerial experience
- Ability to motivate and inspire others
- Proven background in mortgage advice and sales
- Excellent ability to build rapport
- Exceptional communication skills
- Problem-solving skills
- Hard working and focused
- CEMAP qualified (or equivalent)
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